Travel Program Executive (Inhouse Agent)

04 May 2024

Vacancy expired!

Due to the successful implementation of a global travel management system and internal expansion, Informa is looking to recruit a Travel Program Executive to join our friendly and busy team. This exciting new role is ideal for an Travel Program Executive professional within the business travel industry, with excellent administrative skills as well as a key eye for detail.  The role of the Travel Program Executive encompasses a wide range of tasks in which no two days will be the same.Duties include, but are not limited to:Assist colleagues with the online travel portal.Respond to telephone and email inquiries in a timely and professional manner. Maintain shared email box to ensure efficient and quick responses to customer inquiries. Investigate, access and review cases. Provide high levels of customer service and provide advice with complaint handling.Maintain the Online Booking Tool for APAC colleagues.Provide advice to APAC travelers/travel bookers in regards to their bookings.Liaise with APAC Travel supplier and clients.Manage pre and post travel queries.Assist with the maintenance of the Global Internal Intranet site.Run reports using online tools.

  • ID: #49863827
  • State: Rhode Island Wanchai 00000 Wanchai USA
  • City: Wanchai
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2023-05-04
  • Deadline: 2023-07-03
  • Category: Et cetera