Consultant - Customer Strategy & Design

As a Consultant you will support the engagement team in the delivery of services to our clients on delegated engagements / projects within Customer Strategy and Design.Key Responsibilities:Actively support the delivery of Customer Strategy and Design projects focused on:Customer strategySegmentationProduct innovation & design, product strategy management & delivery,Growth strategyProposition designResearch & insightsCustomer centred operating modelsData and analyticsDigital marketingPricing & promotionsExperience designGather and interpret client requirements in order to deliver exceptional quality to our clientsExecute initiatives efficiently and effectively, whether it be presenting key findings, modelling a business case, building a dashboard, optimising a customer journey or researching global best practiceWork with target users in contextual research, involved in product discovery workProblem-solve in unstructured environments where the diagnosis and solution may not be clear and lateral thinking is required.Assist in the preparation of client presentations/ discussion documentationActively engage with team in client engagements to support team delivery and self development.