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- Microsoft Office
- Previous experience managing high severity incidents and resolutions.
- Upon notification of a Red Alert and high severity incidents, communicates the status to all involved parties via email, phone, or in person, coordinates support from the various IT teams to determine most time effective manner of correction or completion, prioritizes necessary actions, and ensures all parties remain on task. Facilitates meetings and tracks all activities impacting the resolution of the Red Alert and/or incident. Organizes and maintains appropriate documentation throughout each effort. Provides executive status summaries to IT Senior Management and CIO.
- As a member of the Incident Management team, assists in the creation and implementation of process improvements, clarification, strategic efforts, and action plans related to critical business processes and/or customer related requirements. Participates in process evaluation that result from new business implementation, large system, hardware, or software changes, and other IT services that impact the incident management process.
- Will have to be local/semi-local to come on-site.
- As a result of being a federal contractor, our client is requiring COVID-19 vaccinations to comply with Executive Order 14042.
- ID: #23202243
- State: South Carolina Columbia 29201 Columbia USA
- City: Columbia
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-11-21
- Deadline: 2022-01-17
- Category: Software/QA/DBA/etc