Data Analyst

Job Description:

• Overall, this position requires routine, detailed work that follows an established system of operation with a high degree of accuracy and efficiency within the Analysis Department.
• Review all system generated errors based on data entry standards. Maintain an average of 3 minutes per error resolution.
• Investigate historical and live vendor billing errors and obtain refunds where appropriate. Maintain an average of 15 minutes per issue for the research and resolution.
• Identify and correct data entry errors in a timely manner to ensure inclusion of information on client payment files
• Research and resolve problem bills per established processes and turn-around times.
• Build and maintain vendor specific processing templates
• Build and maintain spreadsheets used to manually divide account into multiple parts based on client specifications.
• Participate in the continual reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process.
• Complete assigned tasks based on standard operating procedures and established key performance indicators
• Other duties as assigned
• Select appropriate processes from clearly documented rules, past practices or new instructions
• Seek advice and guidance on non-routine or problem areas from senior department members.
• Refer complex, unusual problems to senior department members

• Successful completion of UBK training
• Successful completion of Analysis training
• Familiarity with Microsoft Office Suite
• Ability to research and problem solve issues effectively
• Detail oriented
• Efficient multi-tasker with excellent time management skills
• Strong organizational skills
• Strong verbal and written communication skills
• Entry level skillset with up to 2 years of successful experience in a similar role, generally comparable with the tasks and responsibilities as presented above.
• HS diploma or equivalent is required.