Duty manager

Are you ready to take your hospitality career to the next level? We're seeking an enthusiastic and dedicated Duty Manager to join our dynamic team in Randburg, South Africa. As a Duty Manager, you'll play a crucial role in ensuring smooth daily operations and delivering exceptional guest experiences.Oversee daily operations across all departments, ensuring high standards of service and guest satisfactionLead and motivate team members, fostering a positive and collaborative work environmentHandle guest inquiries, feedback, and complaints with professionalism and careManage financial transactions, including cash handling, billing, and daily reportsCoordinate interdepartmental communication to maintain excellent guest serviceImplement and enforce health, safety, and security procedures during your shiftConduct regular property inspections to maintain quality standardsAssist in training and developing staff to enhance their skills and performanceMake critical decisions during emergencies or unexpected situationsEnsure compliance with company policies and local regulations