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- Applicable EDI Experience (Required, 2 years)
- Familiar with ACD systems. (Required)
- Familiarity with complex Web based applications. (Required)
- Experience handling customer financial information. (Required)
- Experience with invoicing and payment processing processes. (Required)
- Proficient in Excel, Word Experience with process analysis and documentation. (Required)
- Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts.
- Normal Schedule Mon-Fri, 830am-530pm.
- Contractors required to stagger 1 day p/week and will work up to 7pm (one on Mondays and the other on Wednesdays), for a full schedule (8 hrs. day).
- (60%) - Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advices, inquiry/response for claims stateligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law/BCBSSC lines of business.
- (40%) - Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification.
- Associate Degree Computer Information Systems/Technology, Computer Science, Information Technology,
- or a related field OR extra 2 years
- technical operations support experience or other applicable experience: 4 Years
- Applicable EDI experience: 2 Years
- Experience as an EDI Operator in an IT environment/capacity: 2 Years
- Proficient in Excel, Word Experience with process analysis and documentation
- ID: #22183358
- State: South Carolina Florence 29501 Florence USA
- City: Florence
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-11-04
- Deadline: 2022-01-01
- Category: Et cetera