Field Technician VI

Available Shift: Tuesday-Saturday 10am-7pm Do you have a strong business acumen? Are you someone who is highly organized? Are you self-driven and able to make quick decisions? If so, you might be a great fit for our Field Technician VI role, a part of Spectrum’s Field Operations business unit. At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. Field Technicians work with and support the company’s largest customers and build upon the reputation of Spectrum as a top-tier service provider in the carrier industry. BE PART OF THE CONNECTION As aField Technician VI,you will work with some of Spectrum’s largest customers, consisting of, governments, school districts, universities, large corporations, and other carriers. Your interpersonal skills will allow you to build relationships with these customers and ensure a smooth process when providing them with installation and service. You will also build relationships with, interact with multiple departments, and provide remote hands-on work for Enterprise Engineering at co locations/data centers at large customers premises. WHAT OUR FIELD TECHS ENJOY MOST

Problem solving and overcoming obstacles

The team-oriented culture

Building internal and external relationships

This role is performed mostly indoors in a fast-paced environment within multi-tenet buildings at a variety of locations. You will be on a mandatory on-call rotation.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education:High school diploma or equivalent experience

Experience:

Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling

Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments

IP networking experience - 3

Field Technician IV/V experience - 1

Installation and repair of WAN/LAN and wireless access point (WAP) related equipment experience

Completion of appropriate Charter University Training according to the Broadband Technician Career Path Training Matrix, or equivalent work experience

Technical Skills:Troubleshooting, engineering, SONET/Ethernet transport

Knowledge:

Extensive knowledge of the TCP/IP stack and associated abstraction layers

Extensive knowledge of network designs, network architectures, and network topologies

Basic knowledge using software tools to support the current operations

Knowledge in basic network devices and network appliances

Skills:Communication, organization, collaboration

Abilities:

Ability to read, write and speak the English language to communicate with employees, customers, and suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers

Ability to walk over all types of terrain in all kinds of weather, while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts

Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment

Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, light meters, fusion splicer, DWDM, CWDM etc.)

Ability to perform job from high places (i.e. poles and roofs)

Ability to work with small components and wires to make cable connections

Ability to use handheld communication devices and applications

Ability to use personal computer and software applications

Valid driver's license with satisfactory driving record within Company required standards

Preferred Qualifications

Project Management

SPECTRUM CONNECTS YOU TO MORE

Learning Culture:We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills

Dynamic Growth:We invest in your learning, and provide paid training and opportunities to move up and around the company

Competitive Pay:Generous starting pay

Total Rewards:See all the ways we invest in you—at work and in life (https://jobs.spectrum.com/compensation-and-benefits/)

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TCB113 2024-35704 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q) Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)