Front Office Supervisor

Join the team at Oaks Cypress Lakes Resort, nestled in the beautiful Hunter Valley. We’re looking for a passionate and experienced Front Office Supervisor to lead our front desk team full-time. This is a fantastic opportunity to step into a leadership role at one of our most picturesque resort locations, with a supportive team culture and great employee benefits.What You’ll Be Doing:Lead and inspire the front office team to consistently deliver outstanding guest service.Welcome guests with warmth and professionalism, ensuring a seamless check-in/check-out experience.Support daily operations, ensuring accuracy, efficiency, and attention to detail.Mentor and guide team members, fostering a positive and productive work environment.Respond to guest feedback and resolve issues with a proactive, solution-focused approach.Hourly Rates (Including Super):Monday to Friday: $29.88 per hourSaturday: $37.35 per hourSunday: $44.82 per hour