Guest Service Agent

Elysia Wellness Retreat located in the heart of the Hunter Valley, is seeking enthusiastic Casual Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences.About the RoleAs a Guest Service Agent, you’ll provide friendly, professional service at the front desk, assisting with check-ins, check-outs, and guest enquiries. You’ll play a key role in creating memorable experiences in a serene retreat environment.Key ResponsibilitiesGreet and welcome guests with warmth and professionalismManage check-ins, check-outs, and reservationsProvide information and assistance to enhance guest experienceMaintain presentation and organisation of the front desk areaSupport the team in smooth daily operations