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MUST BE ABLE TO WORK ON W2 BASIS - NO Corp-to-Corp - ONSITE Our Client is expanding and currently seeks a HELP DESK ANALYST for a 12+ month assignment with possible extensions! LOCATION: Columbia, South Carolina Our Client is seeking a Help Desk Analyst to become part of their operations support team. You will be responsible for providing Level 1 - 2 support and technical assistance. Responsibilities: • Provide excellent Customer Service. • Able to apply customer empathy. • Ability to apply active listening. • Demonstrated ability to work individually or within a team environment. • Strong analytical skills and demonstrated ability to troubleshoot. • Ability to explain technical information to non-technical clients. • Strong verbal and written communication skills. • Demonstrated ability to learn new skills and apply the knowledge. Skills: • Excellent communication skills. • Highly motivated and self-driven. • Previous Helpdesk Experience. • Prior related work experience in a technical support environment. • Experienced with Microsoft Outlook / MS Office. • Basic network connectivity trouble-shooting experience. • Proactively monitor various systems to catch problems before they become outages and to ensure the health and availability of systems, servers, network, etc. • Windows Operating systems (Win7 & Win10). • Trouble-ticket tool experience for documentation and tracking. Educational Qualifications: • Minimum of a high school diploma. Important information: - There is no per diem with this position
- There is no relocation budgeted for this position. If this position requires you to relocate you will be responsible for those costs.
- MUST be able to work without sponsorship or VISA transfer for this position.
#P2 You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process. Why Kelly ® ?By partnering with Kelly® Technology, you'll have direct connections to top companies around the globe-giving you the chance to put your tech skills to work on some of today's most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, keep learning, and move your career forward.About Kelly ® At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
- ID: #44722979
-
State: South Carolina
Columbia
29201
Columbia
USA
- City: Columbia
- Salary:
USD
TBD
TBD
- Job type: Permanent
- Showed: 2022-08-09
- Deadline: 2022-10-07
- Category: Et cetera