Inside Sales - Reservation Agent - Concierge

23 Sep 2022

GCT Chauffeured Services is looking for 3-4 amazing new employees to fill our in office Inside Sales - Reservation Agent - Concierge Team

The primary goal for this position is to convert calls & emails to reservations and provide excellent customer service to new and existing clients. Organization, communication, attention to detail are a must for this team position.

This in office position will have a rotating 40 hour work week schedule


Shift # 1 8am-4pm

Shift # 2 10am-6pm

Shift # 4 12pm-8pm

S & S

Shift # 4 10am-6pm (one rotating weekend a month)

Position Responsibilities

Incoming customer inquiries, questions, quotes, and bookings via phone and email

Provide detailed information about vehicles and services types

Troubleshoot and resolve issues and concerns

Minimum Requirements:

Proficient in Google Suite ( Preferred)

Multi Line Phone and Computer Screen Experience ( Preferred)

Sales: 1 year (Preferred)

Office work: 2+ year (Required)

Tourism/Hospitality experience ( Preferred)

Exceptionally organized with the ability to multi-task and a knack for problem-solving ( Required)

Strong verbal and written communication skills ( Required)

Exceptional strategic planning, critical thinking, and writing skills ( Required)

Excellent customer service skills with ability to act with discretion and maintain confidentiality at all times ( Required)

Job Type: Full-time & Part Time opportunities

$12- $20 hourly BOE

Benefits + Perks + PTO + Travel Discounts