KYC Ops Intermediate Associate Analyst (B11 Team Lead - Remediation)

15 Nov 2024

Vacancy expired!

The KYC Operations Intermediate Associate Analyst is responsible for supporting the AML KYC Retail Remediation teams to ensure AML Policies are met. One key responsibility will be quality reviews and review of SLA or timeliness of Retail Accounts for North America Consumer and Commercial accounts according to the AML governance. The reviews will ensure proper execution and consistency with meeting all AML and KYC governing policies related to Screening and other AML policies. Opportunities identified will be captured for tracking and referred back to the Analyst for resolution. This role will provide feedback and coaching to the analysts to ensure improvements are made as well as to ensure SLA is met. This position will provide training to staff, track performance of individual staff members, workflow oversight and ensure procedures are updated and approved by the appropriate authorities.This position can be used for special assignments to improve timeliness, accuracy and identification of control point weaknesses and out of standard conditions.This position will seek opportunities for ongoing process improvements and make documented recommendations to the management team for consideration as well as support UAT testing as needed.Responsibilities:Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews

Verify and confirm banker ownership of KYC Records to ensure continuous flow of information

Ensure all information and documentation comply with local regulation and Citi standards

Update and review forms according to local regulation requirements and work with Compliance to expedite documentation reviews, providing clarification as needed

Follow up with clients to ensure information is received by due date

Perform KYC tasks, including monitoring and tracking of KYC records and Appendix readiness, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due

Maintain and monitor the process of approving KYC Records and Appendix with all associated parties to ensure timeliness and accuracy

Participate and assist with the organization of weekly meetings and calls to discuss “Sustainability and Remediation” population

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Maintain and complete a small case volume monthly of Data Remediation of onboarding and existing clients to ensure successful data journey from Citi Product Processors/Systems to CitiKYC.

Qualifications:2-5 years of relevant experience

AML KYC Retail experience strongly desired

Previous project work preferred

Must have experience coaching and providing feedback to analysts

Very good people skills

Strong Organizational and Analytical Skills

Detail Oriented

Strong problem solving skills and the ability to see and take the next step in problem resolution

Strong ability to manage in an environment with frequent change

Proven ability to work and lead under pressure and in an ambiguous environment or when procedures are not detailed/analytical thinker/leader

Service-Oriented

Knowledgeable of Small Business Products and Entity Types is helpful

Demonstrated experience in utilizing and knowledge of CitiScreen.

Ability to prioritize

Excellent communications skills, both verbal and written

Strong with SharePoint, Excel, PowerPoint, Access

Knowledge of control points and identifying weaknesses in them

Discernment and strong ethical adherence to policies

Ability to work within a team to achieve a common goal

Ability to develop working relationships with business partners throughout North America

Education:Bachelor's degree/University degree or equivalent experience

This B11 Team Lead role will support primarily remediation work that is inside KYC and outside KYC. This team will support many different client types and types of work which require the ability to be very flexible, learn new policies and procedures and ensure compliance with the defined process.Remediating projects are constantly changing. Ability to lead through constantly changing and sometimes ambiguous requirements will be critical in this role.Experience or knowledge of many different client types is a plus.Job Family Group:Compliance and ControlJob Family:Business KYCTime Type:Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Effective November 1, 2021, Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Full-time
  • ID: #22812031
  • State: South Carolina Florence 29501 Florence USA
  • City: Florence
  • Salary: USD TBD TBD
  • Showed: 2021-11-15
  • Deadline: 2022-01-14
  • Category: Et cetera