Loan Ops Rep IV

362923BRJob Title:Loan Ops Rep IVTD Description:About TD Bank, America's Most Convenient Bank®TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS .TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .Auto req ID:362923BRCountry:United StatesJob Requirements:Education & Experience:High school diploma or GED3+ years related experienceProven knowledge of Loan Operations policies and procedures as well as related agency regulationsProven computer literacy and proficiency in common PC applicationsProven attention to detail and the ability to prioritize workload to meet unit objectivesProven ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the work group is requiredExcellent interpersonal skills, as well as excellent written and verbal skillsMust possess strong analytical and administrative abilitiesPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Hours:40Job Description:Job Profile SummaryThe Loan Operations Representative IV performs various administrative tasks involved in servicing Loans.Depth & Scope:Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan OperationsTasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staffPerforms research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activitiesMakes entries in general ledger related to paperwork and information processedApproves and reviews general ledger entries and/or invoices for accuracy and completenessProvides input and assistance to management in developing and maintaining budgetIdentifies, audits, investigates, and rectifies departmental discrepanciesReviews work and provides information and procedural knowledge to less experienced staffProvides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team membersResponds to the most complex inquiries and issues from Customers and internal units; Researches information to provide responses and resolutionContacts Customers to explain items affecting their accountsFollows up with branches and other units to resolve discrepancies and Customer issuesInclusiveness:At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.Province/State:South CarolinaCity:GreenvilleWork Location:Greenville Campus Building B - 200 Carolina Point ParkwayBusiness Line:TD Bank AMCBJob Category - Primary:Operations & UnderwritingJob Category(s):Operations & UnderwritingProvince/State (Primary):South CarolinaCity (Primary):GreenvilleJob Family:Retail / Commercial OperationsTime Type:Full TimeEmployment Type:RegularFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.