Vacancy expired!
- Duration: Long-term renewable contract
- Location: Greenville, SC
- Pay rate: Hourly
- Job ID: 4448
- Works closely within the global network of IT technology groups and stakeholders to ensure that standards, operations, processes and procedures are aligned and follows the directions of the function "My Collaboration.
- Creating and establishing a standard framework for managing Office 365 services (such as Power automate and then under that there is power apps, flow, power BI, dynamics).
- Setting up the framework to govern and manage operationally the power automate services.
- Ensures overall adherence to the client Strategy.
- Evaluates and implements new solutions into the My Collaboration portfolio based upon changing business and technology requirements.
- Participates in service request fulfillment for operational projects, moves or non-standard requests.
- Escalates to management unresolved, singular incidents or service requests after an end user escalation.
- Provides troubleshooting and specialized expertise in support of external/internal customers and IT Specialists located worldwide to resolve complex problems or design/implement substantial modifications to existing products.
- Supports Microsoft 365 governance and compliance standards (DLP/DRP/IRM/ATP/etc.)
- Identifies areas for potential automation and implements updates to processes and services to reduce operational risk and increase efficiency.
- Operator of Cloud technologies to include the innovations, automation, transition, and operational support of them
- Oversees support and implementation of Microsoft 365 services to include Multi-Tenants and Multi-Geo architectures
- Supports User Identity and Feature Access to include License Management
- Supports the introduction and operations of Office 365 workloads and applications
- Supports the Operations of Microsoft 365 security and threat management solutions
- Provides event, access, incident and problem management as well service request fulfillment for non-standard solutions related to MS Teams, OneDrive, SharePoint, & and other Cloud service offerings within the My Collaboration portfolio
- Monitors KPI's and service SLAs to ensure all processes and providers are meeting expectations.
- Education: BS/BA degree in Business, IT or related disciple or the equivalent of 4 years of experience in Information Technology.
- Experience: 3+ years of technical experience in Information Technology to include experience with infrastructure services in the areas of Messaging, Collaboration, and related technologies in an operational environment.
- Experience with M365 platform services to include Teams, Client packaging, Power BI platform, Power Apps.
- This person will be responsible for planning and implementation of office 365.
- planning, troubleshooting, roll out, implementation of Microsoft teams, SharePoint Online and One Drive for business
- This candidate will be responsible for worldwide administration of office 365, off existing system
- 3+ years of knowledge of information system concepts and technologies.
- 3+ years of working knowledge of Microsoft Exchange and related Microsoft Cloud Service Offerings
- 3+ years of working knowledge of Scripting Languages (Powershell/VB/.Net)3+ years of working knowledge of Office Product and User Support Services
- Nice to have: Project management skills, Microsoft 365 Certified: Enterprise Administrator Expert
- Paid Holidays/Paid Time Off (PTO)
- Medical/Dental Insurance
- Vision Insurance
- Short Term/Long Term Disability
- Life Insurance
- 401 (K)
- ID: #49219585
- State: South Carolina Greenville / upstate 29601 Greenville / upstate USA
- City: Greenville / upstate
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-02-15
- Deadline: 2023-04-14
- Category: Et cetera