Partner, Product, Digital Client Enablement

To develop and manage the solution generation process while leveraging internal and external capabilities to iteratively test the desirability, viability and feasibility of the solution to enable the deployment of a fully developed solution that meets the needs of the client. Manage and oversee end to end solution value chain including integration into existing solutions and optimization of solution stack and enhance the client experience.Digital Client Engagement Strategy: Engage Global Markets to understand the clients' strategic ambitions and key pain points to align digital strategy to Global Markets strategic objectives.Partner Global Markets leaders and functions to drive development and alignment of the digital strategy objectives over the long, medium and short term.Client Discovery: Engage with clients to understand the clients' strategic ambitions and key pain points to develop the client persona and inform solution design.Plan and co-ordinate client engagements and utilize synthesized data to provide the necessary input and support during client discovery to drive immersion and mutual understanding of the client’s strategic ambitions, pain points and needs.Lean on the guru, main role is client discovery.Ideation: Generating ideas utilizing various methodologies (design thinking, lean start up) to address the prioritized pain pointsManage the idea generation processes by developing methodologies, approaches, tools and techniques (Design thinking, Lean Start-up etc.), in partnership with Ideation experts, to enable and drive idea generation at an individual, team and group level (Workshops, immersion events, crowdsourcing platforms) to gather multiple ideas to inform the solution design based on the developed client persona.Innovation Pipeline: The innovation pipeline is a system / document where all ideas are fed into and selected to be approved for further validationBased on monitoring industry and market trends, and stay abreast of new innovations digital technologies, artificial intelligence and behavioral economics to inform the innovation pipeline and ensure the ideas / solutions are aligned to the current trends and business strategy to enable effective trade-off decisions and resource allocation. Select potential ideas from the innovation pipeline that are best fit for purpose based on the client persona and identified pain points and strategic ambition to conduct a quick risk and rewards analysis based on known market and industry trends, product knowledge and technological and digital advancements to identify the one idea / solution that is potentially feasible and viable.Business case: A business case is developed to outline the desirability, feasibility and commercial viability of approved ideasDevelop and present the business case / pitch deck that includes the collated research to key investors, stakeholders and decision-makers highlighting the value, benefits and risks, expected costs, resources, business capability required, sustainability and Return on Investment (ROI) of pursuing the idea / solution, to obtain approval, buy-in and funding to design and develop a solution / Minimal Viable Product (MVP) that can be tested, refined and scaled across the business. Risk Assessment: Identify risk (cost, time, scope, quality and competitors), rate, prioritize, plan and actionConduct a risk assessment of the identified ideas to identify the potential cost, time, resources and effort required to design, develop and deploy the solution including proposing a likely project plan taking into consideration the end-to-end process from design to solution scaling and prioritized actions. Examine the risk assessment to make critical trade-off decisions to enable and drive the design, development, deployment and scalability of the identified solution aligned to the client persona, taking into consideration the potential cost, Return on Investment (ROI) and solution maintenance and sustainability.Desirability, Feasibility, Viability: Test whether the solution is solving the right pain point, strengthen the business and drive long term sustainabilityEngage with multiple stakeholders to determine the feasibility and viability of the idea / solution to enable the design and development while maintaining desirability based on the clients strategic ambition and pain points.  Review and examine the desirability, feasibility and viability of the idea / solution to make critical trade-off decisions and establish equilibrium among the three components to ensure value is created for the client and / or Standard Bank Group (SBG).Roadmap: Create the schedule of events and milestones that communicate the planned solution deliverables over planning horizon to provide stakeholders with a view of the current, near and long-term deliverablesOwn and manage the solution delivery roadmap and work closely with the development and technical teams to ensure goals and objectives are achieved within the overall scope, defined design criteria, agreed timeframe and budget while maintaining solution integrity.Collaboration and Stakeholder Management: Building and managing internal and external stakeholders and communicate key milestones and deliverable to manage expectationsDevelop and manage relationships with internal and external stakeholders and teams across various capabilities to leverage insights, knowledge and expertise to develop new ways of working, connect key individuals together, and remediate risks and remove barriers hindering the solution design and development process. Align all internal and external stakeholders to the strategic objectives, purpose and idea / solution opportunity using any required interventions, to ensure they firmly maintain their position which includes identifying and partaking in uncomfortable and crucial conversations to achieve the client and business goal of designing, developing and deploying a fit for purpose idea / solution.Solution Design: Design of wireframes, prototypes or proof of concepts to support and guide the design of the Minimal Viable Product for deployment, testing and refinement prior to full solution development. Lead and guide the design and development of the required Wireframe, Protype and Proof of concept that support and guide the optimal development and deployment of an MVP for testing and refinement prior to full solution development.Go to Market Strategy: Develop a blueprint for delivering a product to end clients, taking into account client segmentation, pricing and disruptors to deliver a unique value proposition and achieve competitive advantage.Own and guide the development of the Go to Market Strategy demonstrating extensive knowledge of  new and existing markets related to competitors, products, client needs, segmentation and pricing to position and deliver a unique value proposition that will achieve revenue goals and drive competitive advantage for the business.Culture of Innovation: Foster an environment that supports creative thinking and innovation to generate new, or improve digital products, services or processesDefine the execution plan and activities to help individuals learn and develop the required technical and behavioural competencies to develop and enhance a culture of innovation that supports diverse and creative thinking and generation of ideas. Drive a culture of innovation by leading and facilitating an extended innovation network, defining and championing the growth and development of competencies across the business to support a culture of innovation, and creating platforms and events to advance idea generation and new ways of thinking.