Project Manager

We are looking for

• Coordination with DTS subject matter experts and managers to prioritize, implement, and complete projects at Client and ensure that staff understand and follow designated Federal, State, and Agency requirements and specifications and relevant policies.
• Travel to Client offices in 46 counties (statewide) may be required or needed to oversee projects, identify, or review project requirements and change orders, verify project changes or contract service completion, and identify and document project roadblocks.
• Work with program area customers requesting technical projects to gather requirements or use cases and document the benefits they want to realize with the project.
• Work with the stakeholders to understand what the current capability is and to document the capability and timeline to provide a solution.
• Analyze and document the problem or issue they are trying to resolve and measurable outcomes.
• Work with the technical teams and senior project manager to identify the technical approach or solution for assigned projects to resolve the service or capability gap.
• Work with the project team, DTS, and stakeholders to ensure that proposed and active projects do not create conflict with existing services or projects, do not create duplicate service types and/or solutions within the Agency, but instead, build deliverables and services that provide the most value and quantifiably improved support for the Agency’s mission.
• Document potential project conflicts, including any potential impact or changes to mission-critical services and projects, and internal and external deadlines that may occur if a project is approved or denied.
• Establish and maintain contact with the project sponsors/clients, IT teams, and vendors through email, phone calls, and Teams/SharePoint updates.
• Meet with DTS technical leads, subject matter experts, and program staff (some in person, primarily using MS Teams) to establish concrete detailed plans for a project, including the proposed schedules and required deliverables, and any internal or external business drivers or deadlines that may impact the project.
• Collaborate with technology managers to identify technology team(s) and staffing required for successful completion of the project, establishing an initial estimate of the number of staff hours requested/required to complete.
• Manage and update project plans and reports during the project lifecycle.
• Identify and communicate project requests or tasks that may create potential project conflicts, impact, or changes to mission-critical services and/or projects.
• Establish and maintain a project tracking methodology (MS Project, Teams, Sharepoint) to monitor and log existing projects and project status, and track requests to initiate new projects, including a project backlog.
• Update and manage SharePoint/Teams site to log and manage project information for existing and proposed projects, tracking requests and project backlogs.
• Identify and document resource needs, skill sets, and training needs for the projects (technical and non-technical) that are necessary for program staff to successfully complete and implement a service or solution.
• Candidate will be part of a multi-team environment and must have the ability to work as part of those teams and must have the ability to support multiple tasks at the same time, in a fast-paced, dynamic environment.
• The candidate will work closely with technical teams and should be able to provide knowledge transfer and informal training to peers where appropriate.
• This employee will support multiple implementation projects.
• For those projects where the candidate is assigned the lead role, the candidate will be responsible for managing projects from start to finish, defining the scope, driving, and defining requirements, building consensus among internal and external teams to create and deliver the appropriate solution, and working the solution from end-to-end.
• The candidate must be able to work with technical peers and end users, communicate clearly, and meet deadlines.

• Project management.
• Project Methodology.
• Project planning.
• Requirements gathering.
• Ability to develop documentation and communicate project updates.
• Ms office 365.
• Ms outlook.
• Ms azure.
• General understanding and experience of technology projects (computer and network operations environment).
• Ability to work professionally with technical peers, staff, vendors, and partners and communicate clearly and effectively (in spoken and written form).
• Valid drivers license.

• Associate's degree and 4 years experience, or bachelor's with 3 years experience. Some formal (documented) project manager education/training.

• PMI-certified project manager.
• Ms. DevOps.
• Ms project.
• Ms. Visio.
• Self-starter.