Salesforce Senior Technical Advisor- Companion Life

27 Mar 2024

Vacancy expired!

Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Are you a self-starter adept at picking up new skills and technologies? Do you enjoy being an innovative thinker and resourceful? Are you an excellent communicator where you can explain an area of expertise clearly and confidently? An inspiring leader? A great listener? How about all of these and more? If this career opportunity sounds like you, then look no further and join Companion Life! We're looking for a passionate, highly skilled Salesforce Senior Technical Advisor to join our team.

Position PurposeProvide senior level technical expertise on decisions and priorities regarding the enterprise's overall systems architecture, and instrumental in analysis and recommendation of infrastructure, architecture, application and performance enhancements. Provides complex and vital knowledge critical to the setting of vision and strategies within the IT organization. Description Position offers the ability to work 100% remote anywhere in the USA.

What you'll do
  • Serve as a technical expert resource within IT in planning, strategizing and developing resource requirements and direction for applications, architecture and/or infrastructure. Review and design system software and hardware builds analyzing system options, risks, cost vs. benefit, and impact on the enterprise business process and goals. Develop and document the framework for integration and implementation for changes to technical standards.
  • Provide expert technical guidance to project team areas as appropriate. Evaluate vendor-supplied software packages and make recommendations to IT management. In coordination with Project Leads, provide input on all proposals that could potentially impact systems. May perform sizing on proposed new services and systems through simulations of system configurations and capacity modeling for multiple platforms to establish capacity requirements.
  • Review customer requests, security patches, and audit requirements for additions or changes to systems, and evaluate feasibility to determine if/how to handle the request while maintaining an adequate/appropriate overall systems infrastructure. To determine if requested changes are possible, review system capabilities, workflow, and scheduling limitations. Ensure data integrity and space requirements are met across a variety of platforms. Provide data needed to ensure reliability and availability of platforms to meet business objectives.
  • Facilitate the establishment and implementation of standards and guidelines that guide the design of technology solutions, including architecting and implementing solutions requiring integration of multiple platforms, operating systems, and applications across the enterprise.

To Qualify for This Position You'll Need:

Required Education:
  • Bachelor's degree Computer Science, Information Systems, or other job-related field OR
  • 4 years of job-related work experience OR
  • 2 years of job-related experience plus an associate degree in Computer Science, Information Technology or other job-related degree

Required Work Experience:
  • 12 Years IT experience including 7 years progressive responsibility within area of expertise.

Required Skills and Abilities:
  • Strong analytical and logical thinking skills.
  • Thorough understanding of operating systems and foundation architecture.
  • Expert knowledge of the following as applicable: systems programming, graphical user interfaces, control languages, development, quality assurance, integration methodologies, and the use of currently utilized programming productivity tools.
  • Expert knowledge in the analysis of system software, tools, technologies, and/or products and making recommendations for performance enhancements.
  • Thorough understanding of the implications of multiple systems software products.

Required Software and Tools:
  • Standard office equipment.

We Prefer That You Have:

Preferred Work Experience:
  • Java and JavaScript language experience
  • Integration technologies and experience with web services (REST & SOAP, JSON & XML, etc.)
  • Familiarity working with CI/CD tools (Git, Jenkins, Ant etc.)
  • Experience in Salesforce Industries (Vlocity) components is a plus (Data Raptors, OmniScript, Integration Procedures, Flex Cards, Vlocity Industry Data Models etc.)
  • Broad knowledge of Service Cloud, Sales Cloud and/or Experience Cloud is helpful (including native config, Apex, LWC, VisualForce)
  • In-depth knowledge of key processes in industry-specific solutions (e.g., rate, quote, underwrite, enrollments)
  • Experience in deploying Salesforce Industries (Vlocity) solutions
  • Data Warehouse and Analytics

Preferred Licenses and Certificates:
  • Salesforce Certified OmniStudio Developer
  • Salesforce Certified Industries CPQ Developer
  • Salesforce Certified Administrator/Advanced Administrator
  • Salesforce Platform Developer / Platform App Builder

What We Can Do For You:

Our comprehensive benefits package includes:
  • 401(k) retirement savings plan with company match
  • Subsidized health plans and free vision coverage
  • Life insurance
  • Paid annual leave - the longer you work here, the more you earn
  • Nine paid holidays
  • On-site cafeterias and fitness centers in major locations
  • Wellness programs and a healthy lifestyle premium discount
  • Tuition assistance
  • Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.