Senior Manager VCA

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.The Visa Consulting Senior Manager will be a key member of the VCA organization in SSA and will contribute to the commercial traction, product development and thought leadership across practice areas. The role will also deliver subject matter expertise and consulting support to VISA key clients across clusters. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement.Principal Responsibilities and Key Results AreaAs a Senior Manager with Visa Consulting and Analytics you will support Visa’s clients in expanding their payments businesses. Most of your work will be on topics of payments business growth, card portfolio performance optimization, digital payments optimisation and customer engagement.     Principal Responsibilities/Key Results AreaDrive VCA engagements and business developmentIdentify opportunities for Consulting assignments with Visa ClientsDevelop engagement pitches and in coordination with Account Executives secure new Consulting assignments with clientsDeliver consulting engagements, including managing team of consultants, resolving complex strategic problems, managing teams of consultants, synthesize recommendations, preparing and delivering client presentations, managing complex project structuresWork closely with other VISA groups, including Product, Marketing etc., to ensure a seamless client Consulting experienceLiaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clientsDevelop and scale VCA offering, including:Leverage own experience and experience of the wider VCA and Visa team to develop and improve VCA offeringWork closely with global experts within and outside Visa bringing in global expertise into the regionGrow network of partners in the region and globally and leverage them to enrich Visa offeringDevelop Visa Consulting & Analytics thought leadership materialKey CompetenciesA well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his or her candidacy will include expertise on the following topics,Business needs of issuers, acquirers and merchants in Portfolio, Digital, and Risk e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, authorization etc.Best practices to meet customer needs across the customer lifecycle stages (acquisition, activation, usage, reactivation and retention)Industry trends, such as evolving economics of payments, new customer value propositions, increasing digitalization and development of digital channels, increasing use of advanced analytics and other technologies in payments and targeting, changing regulatory environment, etc.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.