Client Services Officer - Sydney

Job Description

• Undertaking tasks assigned to the Client Services team, which can include:
• Managing customer queries and referral bookings
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Supporting the day-to-day office operation
• Establishing effective relationships with internal and external stakeholders, including medical consultants, staff, clients and examinees.

Qualifications

• Demonstrated ability to provide excellent customer service
• Excellent verbal, written and interpersonal communication skills
• Demonstrated ability to work independently and within a group environment
• A personal approach which is enthusiastic, friendly and helpful
• Strong prioritisation skills while maintaining a level of flexibility
• Be able to work to a fast paced schedule
• Attention to detail is a must

Additional Information

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Aboriginal and Torres Strait Islander Australians to our team. When you join MedHealth, we want you to bring your whole self to work – and we value your unique contribution.