Digital Marketing Account Manager

Join our powerful and diverse team at Jellyfish as an Account Manager and contribute to our global network of experienced individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management. Reporting to the Client Partner, you will create impact within our Client management capability.As an Account Manager at Jellyfish, you will nurture client relationships, ensuring smooth execution of client projects, and driving measurable outcomes. Acting as a strategic partner, you will confidently collaborate with teams to deliver seamless execution, optimize processes, and uphold the best client management practices. Your role will include maintaining data integrity, developing insightful briefs, and engaging clients with success stories and expertise.Your primary responsibilities will include:Be a primary point of contact for assigned brands, channels, or projects, ensuring clear communication and understanding of client goals and how our work delivers on those objectives.Develop and help develop insightful briefs that align with client goals and oversee their successful executionUnderstand Jellyfish best practices and coordinate across capabilities autonomously, including project management and billing to facilitate smooth task completion and the best service delivery.Support the client team by independently implementing everyday fundamental requirements (such as client playbook updates, supporting with meeting notes, Salesforce data accuracy, tracking of client commercials etc.) within our client management functionUnderstand one or more Jellyfish offering and have a prioritized plan for developing expertise in other areas, including our innovative AI solutions.Maintain at least one certification from a necessary partner.Nurture client relationships by engaging them with key events, webinars, success stories, and case studies to strengthen their connection with Jellyfish