Director, Risk Management South Africa

Ecosystem Risk Management: Maintain a heightened awareness of the country/regional business environment, payment systems, and other risks to clients operating in each market. Stay informed about past and present tactics used to mitigate these risks. Serve as the main advisor to business and risk teams. Monitor local risk-related trends and developments, such as fraud schemes, regulatory changes, and key developments required to enhance the risk profile of partners and clients as well as Visa’s risk posture. Take the lead in protecting the payment ecosystem by proactively managing Visa’s Ecosystem Integrity programs with internal and external stakeholders.Business Alignment: Align Visa’s risk-related objectives and activities with Visa’s business goals in the region to optimize long-term growth. Ensure that risk management strategies support and enhance the overall business strategy.Risk Relationship Management: Engage key stakeholders, including clients, law enforcement, government, and other relevant entities, to secure support for Visa’s goals and address identified risks. Foster strong relationships to facilitate risk management efforts. Be the primary Visa risk expert advisor to key clients in the market. Drive risk engagement and provide focus to key clients, fintechs, merchants, and emerging payment stakeholders. Develop and execute a client engagement plan and materials to help clients optimize fraud performance, determine the type and frequency of engagements. Maintain a database of key internal and external client contacts and a client engagement calendar. Develop and execute a constructive engagement plan for external payment system stakeholders (law enforcement, government, etc.).Thought Leadership: Differentiate Visa by demonstrating thought leadership on risk issues to payment system stakeholders. Utilize insights from local, regional, and global sources to influence and guide risk management practices. Orchestrate client meetings (e.g., sub-regional Risk Executive Councils, meetings) and industry forums (Risk Summits) of payment system stakeholders (e.g., clients, law enforcement, regulators, industry participants) to drive greater awareness and support for Visa’s payment system risk strategy. Be the point of reference in all risk-related engagement with regulatory and industry bodies. Positively influence regulations and risk/security-related practices to ensure a strong payment ecosystem and a growth environment for Visa, its clients, and the industry. Differentiate Visa as a digital payments leader by providing clients and other stakeholders with value-added insights, best practices, conducting onsite market fraud prevention seminars (or webinars), and educational materials.Communication: Ensure effective communication and provide marketplace feedback regarding Visa’s risk-related programs, policies, and other activities. Maintain transparency and keep all relevant parties informed about risk management initiatives and outcomes.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.