Executive Housekeeper

We are seeking an exceptional Executive Housekeeper to lead our housekeeping operations at Novotel Sharm El Sheikh. In this pivotal leadership role, you will oversee all aspects of housekeeping / Laundry operations, manage a dedicated team of professionals, and ensure that every guest experiences the highest standards of cleanliness, comfort, and service excellence. Your visionary approach, combined with your ability to motivate and develop talent, will be instrumental in maintaining our reputation as a premier destination.Lead, mentor, and develop Housekeeping & Laundry Team to achieve departmental and organizational goalsMaintain exceptional standards of cleanliness and aesthetics across all guest rooms and public areas, including back-of-house operations, ensuring consistency with Novotel brand StandardsHire, train, and supervise housekeeping / Laundry personnel, establishing clear performance standards and conducting regular evaluations to ensure operational excellenceCreate and foster positive working relationships within the housekeeping / Lundry department and across all hotel departments to maintain high morale and collaborative spiritManage departmental budgets, labor costs, and purchasing decisions while maintaining strict quality control and cost awarenessOversee the operation of laundry, valet, and uniform room services to ensure efficient and timely deliveryCoordinate preventative maintenance programs with the maintenance team to preserve the property's condition and guest experienceDevelop and implement innovative housekeeping procedures and standards that enhance operational efficiency and guest satisfactionConduct regular departmental meetings to communicate policies, procedures, special events, and guest feedback to the teamManage lost and found operations in accordance with Hotel policy, ensuring proper retrieval, safekeeping, and disbursement of itemsCollaborate with hotel management on renovation and remodeling projects, maintaining design integrity and overseeing implementationEnsure all departmental reports, correspondence, and documentation are completed accurately and punctuallyAssume ultimate responsibility for safety training and accident prevention initiatives within the departmentRepresent hotel management to external stakeholders, including suppliers, contractors, and community representatives, enhancing the Hotel's reputationInteract professionally with guests, addressing concerns with empathy and ensuring their satisfaction with housekeeping servicesMonitor competitor housekeeping standards and implement best practices to maintain competitive advantageAccept additional management responsibilities as directed by the Rooms division or General Manager.