OUTsurance Broker (Western Cape)

Our long term insurance and investment product offering has grown significantly over the years. We have now developed a face to face distribution channel, with custom made systems, processes and products. 

To facilitate this model a new position OUTsurance Financial Advisor Regional Manager: Sales has emerged.  The incumbent of this position will head up a team of OUTsurance Financial Advisors located in their designated region. To facilitate this model a new position OUTsurance Financial Advisor Regional Manager: Sales has emerged.  The incumbent of this position will head up a team of OUTsurance Financial Advisors located in their designated region.Responsibilities: Targets and Business Management Provide clear direction to team members on the strategic plan and key focus areas and ensure their understanding and buy-in by explaining their expected contribution to achievement of business objectivesExplain and agree targets with individual OUT Financial Advisors, communicate to all levels and take accountability for the overall achievement of performance objectives in the business area in terms of employee satisfaction, customer experience,  and expense managementFacilitate achievement of set targets in the region by driving sales performance at all times.Report, to the Head of OUTsurance Financial Advisors (HOD), changes in strategic direction, structures and operating models in order to ensure transparent communication and effective operationManage and drive the turnaround time in terms of targets to ensure a high sales performance within the regionBuilding capability for the generation of sales and an increase in volumes from the Insurance and investment channel (in terms of strategy, tactics, team deployment, management of resources)Manage the delivery of variance reporting to the OUT Financial Advisor HOD monthly/as and when requested in order to provide recommendations and mitigating solution to variances that have occurred (e.g. sales targets not met etc.)Review performance against balanced score card as agreed with the OUT Financial Advisor HODAssist OUT Financial Advisors as required, by interacting with clients in order to facilitate sales and/or client concerns/complaintsCoaching Coaching all OUT Financial Advisors within the region to promote a productive sales environment to ensure sales targets are reached Meet with OUT Financial Advisors in the regional team on a regular basis in on a one on one basis to coach them on best practice sales processes Coach the OUT Financial Advisor on issues and challenges they are experiencing in the region and provide guidance to them on resolving the issues by e.g. brainstorming around the issues / challenges or creating support network for the OUT Financial Advisor to align to Coach OUT Financial Advisor (one on one and / or in groups) on how to use the relevant OUTsurance Face to Face Distribution systems and advise them on diary management in order to upgrade their sales skills Coach OUT Financial Advisors in instances where new projects, campaigns and products are launched into the regions and provide them with all relevant, updated information to enable them to produce sales Stay abreast changes in the insurance market and the ability to analyse the current and future needs of the Insurance Market and to formulate sales strategiesCoach OUT Financial Advisor on all compliance-related processes, procedures and documentation and monitor their adherence to the same People Management Actively participate in the recruitment and selection process of all OUT Financial Advisors by interviewing new team members including determining appropriate compensation levels per the relevant remuneration model for OUT Financial AdvisorEstablish and maintain a succession plan for the regional team of OUT Financial Advisors by seeking and attracting OUT Financial Advisors on an ongoing basis Create effective workforce plans and recruitment demand plans for own region to ensure that current and future business requirements can be met. Work with OUT Financial Advisors in the team to achieve excellent business results through continuous people development and mentoring activities Conduct meaningful performance development discussions with OUT Financial Advisors and ensure that agreed action plans are implemented Determine and analyse training and development needs for OUT Financial Advisors. Motivate OUT Financial Advisors in allocated regions and ensure that their efforts are recognised Ensure that poor performance is addressed and that continued poor performance is dealt with in line with the company/department standards, processes and values system.Approve leave requests for OUT Financial Advisors and manage the leave planning for own team effectively Act as first level escalation point for all grievances raised by OUT Financial Advisor in the regionStakeholder ManagementThe development of sustainable long-term relationships with key stakeholders both internally and externally and leveraging off these relationships Implementation of appropriate internal systems to manage relationships with clients and other stakeholders.Working closely with internal stakeholders that is, underwriting/actuarial, claims as well as   surveyingRisk management Communicate processes, control requirements and risk management frameworks that impact the sales process in own region and provide documented support to ensure understanding and for reference by OUT Financial Advisor Coach team members on all the processes and controls that they have to execute in their daily work and ensure that they understand the reasons for the controls and the consequences for failing to adhere to the prescribed processes Ensure that OUT Financial Advisors complete all required compliance exams, CPD requirements and attestations within specified timeframes. Ensure that all regulatory requirements are adhered to by facilitating knowledge acquisition by OUT Financial Advisor. Provide information on all changes to policies, processes and procedures that are being planned and ensure that team members read circulars that are relevant to the area and answer questions they may have Identify Business Opportunities Identify and manage the creation of new business opportunities for the region in order to expand the market size for OUT Financial Advisors and support the growth objectives of the OUTsurance South African businesses. Building and maintaining a comprehensive data base of Partners to allow for the hunting and farming of business across sectors.Identify new business offerings for the OUT Financial Advisor in order to provide additional sales opportunities TransformationEnsure that all operations are in line with the company-wides transformation policies Additional Information: In accordance with OUTsurance Life Insurance Company Ltd’s Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.