Account Fleet Coordinator - Nashville

OverviewEnterprise Fleet Management has an exciting opportunity for an Account Fleet Coordinator (AFC) .This position oversees the ordering and delivery process for our clients and is responsible for providing reporting and administrative support to the sales team as well as superior service to our clients. The Account Fleet Coordinator maintains daily contact with clients and provides exceptional support through professional verbal and written communication, with the goal of exceeding the client's expectations.Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business.We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees. We take pride in our ability to provide flexible working hours and acknowledge the importance of work/life balance.This work from home (WFH) position is an administrative, team focused, customer service and support role that is great for someone looking to set roots long-term in a career position. This position is full time and requires normal business working hours of Monday through Friday 8 a.m. to 5 p.m. Compensation begins at $46,835 plus full benefits, 401K matching, profit sharing, and great discounts!This is a Work From Home position that will allow you to work 100% from your home residence in Nashville, TN or the surrounding TN counties.Responsibilities

Act as a local, knowledgeable resource for an assigned book of Fleet Management clients, primarily through phone and email

Manage all administrative and sales support tasks related to the client base

Create, update and distribute client lease documents and field related questions

Input and initiate vehicle quotes and orders for clients

Collaborate with internal operational teams to determine options and solutions for clients

Assist the sales team by preparing documents, materials and reports for client meetings, and attend as requested

Participate in monthly development meetings and assist in achieving department goals

Equal Opportunity Employer/Disability/Veterans#LI-REMOTEQualifications

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Must reside in Nashville, TN or the surrounding TN counties

Must have 3+ years of logistics, supply chain or prior client, sales, or vendor support experience

Must have 3+ years of successful experience with problem resolution or analyzing data to make recommendations

Must have at least 1 year of successful client communication or experience in collaboration and having adversarial conversations

Must have basic computer skills (Word, Excel and Power Point)

Must be willing to accept $46,835 for this position

Must have high speed internet connection with upload/download speed of 3MB or greater

The ideal candidate will possess the following competencies:Executing

Takes action to meet goals and objectives

Follows a business plan

Accomplishes tasks according to the direction and instructions provided

Customer Service

Provides excellent service to both internal and external customers

Meets others’ needs in a timely manner and with a positive attitude

Places others’ needs above one’s own needs

Working with a Team

Works well with a diverse Group of individuals

Places the team’s needs and goals ahead of those of the individual, when necessary

Fosters an environment of teamwork

Planning and Organizing

Schedules and plans for short-term and long-term tasks and goals

Prioritizes activities and responsibilities to achieve goals and meet deadlines

Works in an orderly, timely, and organized manner

Detail-Oriented

Demonstrates a strong attention to detail

Provides facts and details when conveying information

Thoroughly reviews information for accuracy and consistency

Problem Solving

Determines the best solution based on the facts available

Addresses problems in a timely manner

Provides multiple solutions (when applicable) for resolving problems

Communication

Effectively communicates both verbally and in writing

Clearly communicates messages, thoughts, and ideas to others

Demonstrates strong presentation skills

Flexibility

Readily adapts to change

Moves easily from one task or responsibility to another

Is able to perform tasks or complete processes in ambiguous situations

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.