SUMMARYAlarm Coordinator - Dispatch and process alarm signals, cctv events, building security events, and alarm related phone traffic; maintain and update alarm processing database; make alarm programming changes as needed; document and monitor security events; assist alarm users with first level alarm system problems, (arming, disarming, force arming, minor malfunctions); perform system backups and equipment maintenance; RESPONSIBILITIES
Dispatch and process alarm signals, CCTV events, building security events, and related phone traffic.
Assist Central Station customers with alarm related issues.
Maintaining alarm processing database. (Call list updates, code assignments, site information adjustments, and new account entry.)
Alarm programming and troubleshooting. Generating reports.
REQUIREMENTS
High school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
One to two years general experience
Full-time