The Research Analyst plays an essential role within the Strategy Realization Team to conduct market and internal research to generate insights and formulate strategic recommendations to support business planning. The candidate will need to be able to extract insights from data and clearly communicate risks, opportunities, and actions to senior leadership to enable future growth strategies.    Conduct quantitative and qualitative desktop research including but not limited to competitor assessments, industry and market analysis, industry and market trends, customer and team member insights, and market sizing
    Support and lead subject matter expert interviews by developing interview questions, grouping interview insights into themes, and distilling opportunities and risks from key interview themes
    Work with large amounts of internal and external data to articulate differences between Pilot and key competitors, uncover customer needs and shortcomings in Pilot’s offerings, and monitor industry trends 
    Synthesize insights from a variety of research methods into actionable insights and strategic recommendations
    Develop high-quality presentations and other supporting materials for the Strategy Realization and leadership teams
    Present findings to stakeholders and business leaders