Vacancy expired!
OverviewRevenue Cycle Application Analyst Staff Full Time; 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals (http://www.covenanthealth.com/hospitals/) and over 85 outpatient and specialty services (http://www.covenanthealth.com/services/) , and Covenant Medical Group (http://www.covenantmedicalgroup.org/) , our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees. Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer. Passionate about technology in healthcare? We are excited to announce an opening on the Revenue Cycle Team at Covenant Health where you can put your technical skills to work while working for an organization who puts the patient 1st and provides excellence in everything they do. The Revenue Cycle Application Analyst position will be responsible for proactively supporting applications in use at Covenant Health hospitals and their associated clinics. The ideal candidate will have an understanding of Revenue Cycle Acute Care workflows, be able to troubleshoot failures between integrated applications, and identify improvement opportunities by working with multi-disciplinary analysts within the organization. This candidate must be a self-starter, highly organized, detail oriented and self-disciplined with the ability to work within all levels of Covenant Health. Familiarity with the following is a plus: -Star Patient Access -HL7 Integration Responsibilities
Act as interface between the user, vendor, and systems programming and operations.
Ensure that IT applications are functional, available, and meet organization standards and end-user requirements. This includes testing software to ensure proper operation and freedom from defects and verification that software functionality meets vendors and/or internal documentation. Determine root cause of application problems, coordinate solutions among appropriate teams, and document resolution.
Devise improvements to current procedures and develop test models of possible future configurations. Create test plans & scripts.
Perform workflow analysis and recommends quality improvements.
Train the user and/or other IT staff in the interpretation of information systems features and functions, reports, system capabilities, and limitations
Maximize IT investment by researching user requirements then educating users on relevant features and functions and limitation of system.
Interface with user community to understand their security and business needs and implement solutions to accommodate them.
Ensure that user community understands and adheres to necessary procedures to maintain security.
Recommend standard policies and procedures for providing routine service.
Coordinate operations of assigned applications (including interface processing) and assist with special processing (such as year-end). Assist in operations scheduling.
Other duties/projects as assigned.
QualificationsMinimum Education AS in computer-related field or equivalent combination of education and experience Minimum Experience Minimum of five (5) years Information Systems or relevant functional area. Requires demonstrated understanding of technical computer operations in a client/server environment (for assigned applications). IT Project management experience preferred. Licensure Requirement Professional/clinical licensure (RN, ARRT, etc.) may be required based on assigned applications. Apply/ShareJob Title APPL ANALYST STAFF ID 3738040 Facility Covenant Health Corporate Department Name IT REV CYCLE SUPPORT
Full-time