Appointment Scheduler

OverviewCHI Memorial Urology AssociatesCHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.We care about our employees’ well-being and offer benefits that complement work/life balance.We offer the following benefits to support you and your family:Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needsEmployee Assistance Program (EAP) for you and your familyHealth/Dental/Vision InsuranceFlexible spending accountsVoluntary Protection: Group Accident, Critical Illness, and Identity TheftAdoption AssistancePaid Time Off (PTO)Tuition Assistance for career growth and developmentMatching Retirement ProgramsWellness ProgramIf you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!ResponsibilitiesUnder general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by physician .Essential Key Job Responsibilities

Responsible for answering phone calls and scheduling patient appointments.

Conduct patient pre-certification to ensure coverage for appointments and medical care.

Schedule tests, procedures, and referral appointments.

Communicate with patients regarding appointments and instructions for procedures and tests

Collect insurance information and patient personal data.

May collect fees such as co-pays / co-insurance.

Perform other duties as assigned.

QualificationsEducation:

High School diploma or equivalent required.

Qualifications:

Electronic Medical Records

Excellent customer service skills.

Ability to work both independently and as a team.

Clear and effective communication skills.

2 years related experience in a healthcare environment preferred.

Pay Range$15.00 - $17.35 /hourWe are an equal opportunity/affirmative action employer.