Business Services Associate

Description We are seeking a Business Services Associate to join our team in Collierville, Tennessee. This role is crucial to our operations as it involves a blend of administrative tasks, customer service, and data management. As a member of our team, you will be involved in both inbound and outbound communication, ensuring seamless business operations. Responsibilities: Manage and respond to inbound calls, providing exceptional customer service Perform accurate data entry tasks to maintain customer records Handle email correspondence with efficiency and attention to detail Use Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) to complete various tasks Schedule appointments as required, ensuring efficient time management Monitor customer accounts and engage in appropriate action when needed Balance both inbound and outbound calls, maintaining clear and detail-oriented communication at all times. Requirements Proven experience in answering inbound and outbound calls Strong skills in customer service and able to handle inquiries promptly Proficient in data entry with a high level of accuracy Excellent skills in email correspondence, ensuring clear and effective communication Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word Ability to schedule appointments, managing and optimizing team calendars Demonstrated ability to handle high volume of calls, both inbound and outbound Excellent communication and interpersonal skills Ability to multitask and prioritize tasks effectively Strong organizational skills and attention to detail Ability to work in a fast-paced, dynamic environment Willingness to learn and adapt to new technologies and systems. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .