Customer Service Agent

We are seeking an energetic, guest-focused individual that will effectively check guests into and out of their tour assignments, as well as coordinate the general office administration for and provide assistance with routine and special projects to management.

ResponsibilitiesAssist with researching, resolving, and documenting guest issuesCoordinate meetings, make appointments, take detailed minutes, and report back to attendees.Coordinate paperwork, for example, PARs, Terms, New hire paperwork.Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory.Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries.