The purpose of this job is to provide support for the various applications, processes, data, and reports utilized by the company, guests, and vendors; develop fixes, features, and enhancements for new and existing applications.  Create and develop new application software as well as develop features and functionality for existing software under direction from management or senior team members Add features, fixes, and enhancements to new and existing applications, processes, and reports; identify technology to use and determine solution for development of new features and enhancements Troubleshoot and analyze issues with applications, processes, data, and reports; determine appropriate action to follow to resolve issues Test application code, features, functionality, and fixes; provide quality assurance (QA) for developers as neededCollaborate with Developers, Business Analysts, and users to assist in supporting day-to-day business functionsCreate new documentation and update existing documentation for IT systems and process; determine the related format, process, and diagrams to be used in the creation of materials Assist team members through mentoring, collaboration, and code reviewCollaborate with business users to define and/or clarify requirements for new or modified featuresTrain support staff and other team members on the proper use and troubleshooting of software applicationsCode, test, debug, document and implement web applications using a variety of languages and platforms Develop features and functionality for new and existing software applications  Provide support for existing software applications, including troubleshooting and bug fixesModel behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest levelEnsure all activities are in compliance with rules, regulations, policies and proceduresComplete other duties as assigned #LI-CR1