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- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
- 1 year or more IT experience preferred, but recent college graduates will be considered
- Previous experience in a manufacturing environment is preferred
- Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
- Will travel between southeast locations 30%-40% of the time, as needed, to cover manpower shortages. Other locations may include Fuquay, NC, Augusta, GA, Thibodaux, LA, and other locations. Home office will be Greeneville, TN where 60%-70% of time will be spent.
- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic
- documents/records: TYPICAL EXAMPLES: contact lists process logs problem incidence reports customer information updates - exterior ship orders inventory, maintenance or other service recordshandling standard facilities administration requests
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
- Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
- ID: #49370049
- State: Tennessee Greeneville 37743 Greeneville USA
- City: Greeneville
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2023-02-27
- Deadline: 2023-04-27
- Category: Et cetera