Legal Assistant/Paralegal

Ideal applicants should meet the below requirements:

• Degree Required
• Paralegal studies/ Legal experience a plus!
• Customer Service experience (Call Center experience)
• Proficiency in Microsoft Office products, including building / updating / maintaining spreadsheets / documents, and utilizing Outlook for communications
• Ability to work efficiently / effectively in multiple data bases to extract information
• Timely management of casework, including proper documentation and case resolution
• Ability to research / review case information and document findings accurately
• Professional outreach to internal / external customers (
  remaining professional at all times)
• Strong verbal and written communication skills, with the ability to send clear, concise emails, to include responding timely
• Agility to professionally pivot work demands / tasks to support business unit
• Organization and attention to detail
• Utilize good time management, note-taking, email organization and distribution skills
• Efficiently and effectively process and index documents
• Attend workgroup meetings and participate in discussions
• Maintain
  confidentiality and security of documents
• Assist leadership team as necessary