The role of a Logistics Coordinator is to identify and understand our customer's transportation needs.  Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information.  To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers.Responsibilities may include any/all of the below: Ensure a smooth and timely freight process flow from shipment initiation through deliveryPrepare, handle, and process documentation, including house and master air waybills, commercial, and customs/regulatory documentsAccurately and timely update shipment and Order Management information in the operating systemTrack, trace, and proactively manage shipments to ensure timely clearance and delivery, minimizing supply chain disruptionsEnsure export documentation and arrival notices are sent to destination on timeExecute accurate and timely client and vendor billing in line with customer SOPs, rate structures, and tariffsCoordinate international shipments with customers and provide high-quality service through effective communication (email, phone, messaging, in person)Build and maintain strong relationships with customers, vendors, and the Expeditors network (e.g., airlines, trucking partners)Ensure full compliance with internal policies (OPS), customer requirements, and external regulationsMonitor reports to track performance, identify impact, and support development opportunitiesFollow and maintain customer SOPs, ensuring updates are reflected in DLSOPContinuously seek opportunities to improve processes and increase efficiencyMeet KPIs aligned with department, branch, product, and company goalsEscalate issues or decisions to management based on established guidelines when needed