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CGI USA - Knoxville and CGI: Creating jobs, growing communitiesPosition Description: CGI is seeking a Production Support (Batch Scheduling) to join our team in Knoxville, TN. This is a Hybrid role and requires to be onsite 2 days/week (presently the role is remote until May 2023). This can be updated based on the clients return to office plan.Seeking those who are looking to join a multifaceted and fast-paced team implementing critically significant systems.If you are a Production Support (Batch Scheduling) with experience working on enterprise-scale, multi-tiered, multi-platform, integrated systems; possess excellent problem-solving skills, a strong work ethic that takes full ownership of the team's workload; are responsive to requests for assistance; and have the ability to effectively work with other teams, then this might be the role for you.As a member of the project's Production Operations team, you are responsible for day-to-day operational support activities including batch job scheduling, execution, monitoring, and restarts; data fixes; performance and availability monitoring; Unix scripting; and participation in incident triage and resolution. Your future duties and responsibilities:• Planning for Daily, Weekly, Monthly, and Special Batch Cycles• Developing and testing Test and Production batch schedules• Executing batch cycles using IBM Workload Scheduler• Executing special Scripts and Manual Jobs• Monitoring batch cycles and responding to abends and other issues• Validating execution results and generating operational reports• Updating related documentation and schedules• Participating in major incident triage and resolution and in production cutover activitiesRequired qualifications to be successful in this role:• 1 - 2 years of working knowledge and experience in:o IBM Workload Scheduler (TWS) or equivalent batch scheduling toolso ETL processing and batch processingo At least one major RDBMS - SQL Server, DB2, Oracle o Unix scripting and Unix operating systems• Ability to analyze, troubleshoot, and resolve production issues in real time• Availability for shift work, specifically night and weekend hours• Excellent written and verbal communication skills to communicate with client and internal team membersDESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS• Experience working in a 24x7 operational environment• Knowledge of ITIL and IT Service Management• Familiarity with:o multi-tiered system architecture and network connectivityo IBM MQo IBM DataStageo IBM WebSphere Application Servero Red Hat ActiveMQ (AMQ)o JBoss Enterprise Application Platform (EAP)o JBoss OpenShift Container Platform (OCP)o AppDynamicsMinimum Education Required: Associate's Degree"CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $53,100 - $92,900."At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:• Competitive base salaries• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category• 401(k) Plan and Profit Participation for eligible members• Generous holidays, vacation, and sick leave plans• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more#DICESkills:- DB2
- ETL
- IBM WS Application Server
- Oracle
- SQL Server