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- Testing products, systems, and software to guarantee they are free from defects and fulfill the established quality standards
- Develop and execute test plans to ensure all objectives are met
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of service or product
- Mentors and coaches team members in utilizing best practices for QA activities related to the software development lifecycle
- Recommends process improvements for QA activities
- Develops or specifies quality assurance standards, measurements, methods, or procedures to determine quality or release standards
- Reviews requirements for testability, adherence to the project scope, established standards and methodologies, internal and external regulatory continuity and industry standards alignment
- Identifies differences between quality guidelines and user applications and suggests modifications to conform to standards
- Establishes quality standards and measurements used to evaluate process effectiveness
- Reviews design documentation to validate clarity, consistency, and usability
- Reviews system, business, and report requirements for accuracy and completeness
- Reviews test plans and reports for accuracy and completeness
- Reviews user manuals and training documentation to verify accurate reflection of system functionality
- Works with project manager to provide estimates regarding tasks, and work breakdown structure for quality activities
- Works with management to perform root cause analysis and implement preventative action plans
- Participates in produce design reviews to provide input on functional requirements, product designs, schedules, or potential problems
- Scopes test effort to allocate resources, environment, and time to meet the commitments of quality for product solution
- Analyzes test data and results to detect potential patterns or issues related to software, hardware, and compontent quality
- Drives the creation and analysis of IT performance and quality measurements, incuding key performance indicators and Service Level Agreements for applicable systems
- Identifies testing program deviance from standards and suggest modifications to ensure compliance
- Monitors performance by gathering relevant data and producing statistical reports
- Monitors and reports on defect resolution efforts and tracks status or progress
- Authorizes the implementation of new and revised quality approaches to promote continuous improvement
- Collates and analyzes performance data and charts against defined parameters to indentify areas of continuous improvement
- Utilizes testing knowledge and experience to assess or recommend solutions
- Communicates any risks associated with the agreed test strategy and the test plan to clients, users, and stakeholders for transparency and visibility into the testing process
- Provides authoritative advice and guidance to colleagues on any aspect of quality assurance, including training where appropriate
- Identifies process and producet improvements and participates in their implementation
- Reviews external documentation, assesses risk, usability, and accuracy, and provides feedback to the stakeholders
- Plans, arranges, and facilitates meetings or workshops with stakeholders to convey quality assurance scope and strategy
- Knowledge of quality standards to suggest, plan, and implement process improvements
- Knowledge of resource allocation and effort estimation techniques for resource assignment to quality activities
- Knowledge of planning, organizing, and managing resources and developing resource estimates to support quality objectives
- Knowledge of different types of quality management tools and their uses to assist in the selection and implementation process as needed
- Knowledge of quality measurement activities to create and analyze performance indicators
- Knowledge of performance monitoring techniques used to create statistical reports and analysis
- Knowledge of task estimation and work breakdown structure
- Knowledge and understanding of coding and development concepts to participate in code and design reviews
- Knowledge and understanding of system requirements and design as inputs into quality management activities and processes
- Skilled at creating and maintaining quality documentation of all types, including audit documentation, quality standards, and quality management plans
- Skill of assessing and reporting relevant and timely test status to project stakeholders
- Skill of designing, creating and implementing quality management plans
- Skilled at assessing the current status of quality processes, propose step-wise improvements and illustrate linkage to achieving business goals
- Skilled at leading programs for improving the quality processes within an organization or project, including identification and management of critical success factors
- Skilled at reviewing documentation for adherence to standards; creates corrective action plan and monitors execution
- Skilled at the estimation of resource needs to meet project or product quality objectives
- Skilled with the use and configuration of testing tools to support efficient testing processes
- Skilled at effectively participating in reviews of medium to large projects