Vacancy expired!
- Turret support troubleshooting on the floor Microphone/Speakers/Handset
- Open support tickets and troubleshoot with BT
- Bootstrap/firmware management
- Speed number maintenance on turrets
- Log in profile maintenance
- RMA management/tracking
- Re-image turrets
- Process replacement turrets to connect to application
- Configure new profiles
- Work to keep turret/server software up to the latest releases
- Configure new telephone lines to be used by turrets as needed
- Documentation and Ticketing Responsibilities
- Escalations to FedEx Voice engineering team
- Basic understanding of Verint
- Basic knowledge of Cisco Call Manger
- Support and maintenance on Air to Ground radio audio
- Support and maintenance of Telex radio consoles for the DTC organization
- Reprogramming radio support for all domestic US locations, including those field locations who need additional radios
- Monitor and correct alarms on trunking systems
- Create, update maintain standards and training documents
- Monthly – Save and clear all trunking system controller logs
- Monitor and correct alarms on trunking systems
- FCC licensing for EWA
- FCC licensing for ASRI
- Monitor RSC requests for programming support
- Monitor Radio email distribution list for support
- ID: #42592840
- State: Tennessee Memphis 37501 Memphis USA
- City: Memphis
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2022-06-08
- Deadline: 2022-08-05
- Category: Tv/film/video/radio