Receptionist Physician Office

Front office reception for Physician OfficeEssential Functions Greets patients and visitors in a prompt, courteous and helpful mannerEnters patient information into the medical billing systemCollects insurance information and runs verifications routinely.Maintains appointment book and follows office scheduling proceduresAnswers telephone, screens call, takes messages, and provides informationCoordinates lab work, reviews encounter forms, physician's report, ect.Enters and maintains current patient information in the medical record (contact info, insurance, etc).Type's correspondence as directed. Open, sort and deliver mail.Maintains work area and lobby in neat and orderly mannerReceives payments, including point of service, from patients and issues receipts (check-in and checkout)Provides financial counseling to patients requiring hospital admission, surgical proc. &/or delinquent account balance.Reconciles daily cash and balances cash drawerPosts charges and payments and maintains required records, reports and files as defined by the supervisor.Daily balance and update charge and receipt summaries. Complete daily close process.Prepares daily bank depositEnsures office supply inventory is adequate and orders supplies when neededTimely processes invoices for paymentAssist in nursing duties as needed (referrals, precertification’s, scheduling tests, etc).Reads and stays current on coding regulations & billing requirements as determined by RCGParticipates in professional development activitiesThe ability and willingness to follow established Standards of PerformancePerforms related work as requiredMaintains strictest confidentiality

Organizational Expectations Actively participates in Foundation Safety Behavior Tools and Tactics such as Briefs, Debriefs, Huddles, Learning Board Activities, Executive Patient Safety Rounds and reporting of unanticipated and unintended patient events regardless of whether there is harm.Provide effective mentoring

Be loyal to the absent

Always manage up

Consistent use of AIDET & 5 P's

Uphold the facilities Standards of PerformanceJob Requirements Minimum Education

High School diploma or equivalent preferred

Technical school certification in office occupations is preferred.Required Skills

Must possess significant interpersonal skills

Must be able to read and communicate effectively in English

Ability to read and comprehend simple instructions, short correspondence and memos.

Must possess skill in establishing and maintaining effective working relationships with patients, medical staff, and the public

Must be able to work independently and within a team

Must possess strong computer skills and have the ability to work with multiple computer systemsJob: Please select a valid job field Organization: So. Tennessee - AMG - Hillside, LLC Title: Receptionist Physician Office Location: Tennessee-Pulaski Requisition ID: 7415-3122