Vacancy expired!
Role :- Windows/O365 Lead Admin Address: Nashville, TNDuration: 12+ monthsDay 1 from onsite
10+ years relevant experience in end-user-computing support. Job requires in designing, implementing, & supporting EUC Infrastructure using Azure, O365, SCCM, AD and other related components.The incumbent is expected to carry out implementation and provide operational support of EUC components of customer infrastructure.Position RequirementsTechnical Skills – MandatoryManage Active Directory infrastructure for the Enterprise.Manage team of engineer’s part of end user computing.Conduct daily operational review of EUC tickets and ensure SLA adherence.Provide technical support to team for troubleshooting complex issues related to office 365, Active directory, windows 10 and Azure VDI environment.Lead the design support of a highly available multi-domain directory infrastructure platform.Technical certifications such as MCP, MSCA are a plus. MSCE and Azure certifications preferredExtensive experience in IT infrastructure services: DNS, DHCP, DFS, Office 365, SCCM (building, setting infrastructure, packaging) and GPOExtensive experience in Windows Operating Systems (Windows 10/Windows 7), Office/Outlook/antivirus, Microsoft Active Directory. Knowledge of cloud-based Directory Services like Windows Azure ADProvide technical expertise for multiple Active Directory, O365, Azure programs and projects. Other requirements:Bachelor’s degree in Computers Science or related field. Master’s degree preferred10+ years’ experience in end user computing components/technologies management and systems AdministrationAble to multi-task and work productively in a dynamic, fast-paced environment.Coordinate service/support needs with Vendors, Technical Support Engineers, Application Support Engineers, and the Infrastructure Team through effective partnership, collaboration, and communication.Follow enterprise policies, standards, and position statements for new and existing Active Directory related technologies.Provide 3rd level support for Active Directory for end users, application, and administration teams.Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers.Systematically interprets user problems and identifies solutions and possible side effectsCategorize and record reported queries and provide solutionsAssists with the development of standards, and applies these to track, monitor, report, resolve or escalate issuesExcellent Customer Service Skills· Excellent oral and written communication skills.· A team player with a positive attitude and excellent interpersonal skills.Ability to understand and comply with business processes and procedures· Strong problem solving skills.· Strong conceptual and analytical skills· Good written and oral communication skills