Responsible for answering, resolving customer issues, and upselling through call/chat/email within a growing customer base.Identify and relate with various customer needs and scenarios.Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner.Remain updated in client and industry led processes, technology applications, utilities, and products.Utilize various client-based tools and applications for customer management and servicing. Transfer customers to appropriate departments when required. Conduct data entry, documentation, and case management. Work and partner with others within a team-based environment. Achieve and maintain required metrics and goals.The role is 100% sales and technical support with account management, comes with fixed basic, allowances etc.
- ID: #55396737
- State: Territories Kualalumpurfederalterritoryofkualalumpurmalaysia 00000 Kualalumpurfederalterritoryofkualalumpurmalaysia USA
- City: Kualalumpurfederalterritoryofkualalumpurmalaysia
- Salary: USD TBD TBD
- Job type: Full-time
- Showed: 2026-11-10
- Deadline: 2027-01-09
- Category: Et cetera