Conference & Events Coordinator

Coordinate all aspects of conferences and events from confirmation through to post-event follow-upPrepare and manage conference proposals, event orders, and client communicationsAssist in developing quotations covering venue, catering, and accommodation requirementsLiaise with internal departments to ensure seamless delivery of eventsProvide on-site event coordination to ensure smooth execution and guest satisfactionSupport banquet operations as required during eventsConduct and coordinate site inspections and familiarisation visits for clientsPrepare conference materials including menus, signage, and event collateralMaintain accurate client databases and conference recordsAttend and contribute to Banquet Event Order meetings and sales meetingsEnsure all conference areas, equipment, and materials are clean, functional, and well-maintainedCoordinate closely with the Banquet Manager and maintenance team to meet operational needsDeliver exceptional guest service aligned with Accor’s Heartist cultureAct as an ambassador for Accor, promoting services, facilities, and brand valuesMaintain RSA certification and adhere to responsible service standardsFollow all workplace health, safety, and environmental procedures, including ALLSafe standardsEnsure compliance with company policies, confidentiality requirements, and operational proceduresSupport a positive, inclusive, and collaborative team environment