F&B Hostess

We are seeking an enthusiastic and customer-focused F&B Hostess to join our dynamic team in Kuala Lumpur, Malaysia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless dining experience in our establishment.Greet and welcome guests warmly upon arrival, setting a positive tone for their dining experienceManage reservations and seating arrangements efficiently, optimizing table utilizationProvide menus and inform guests about daily specials or promotionsCoordinate with kitchen and wait staff to ensure smooth service flowHandle guest inquiries and special requests professionally and promptlyMaintain cleanliness and organization of the reception areaMonitor dining room capacity and manage wait times effectivelyAssist in resolving any guest concerns or complaints with empathy and efficiencyCollaborate with other team members to maintain high service standardsKeep up-to-date with menu changes, events, and promotionsEnsure compliance with health and safety regulationsParticipate in staff meetings and training sessions as required