Night Manager

We are seeking an experienced and confident Night Manager to join our Front Office team on a full‑time basis. Reporting to the Operations Manager, this role is responsible for overseeing the hotel’s overnight operations, ensuring a seamless guest experience while maintaining the highest standards of safety, security, and financial accuracy.As the Duty Manager on the overnight shift, you will manage the night audit process, supervise the night team, and ensure smooth business operations during overnight hours.In this role, you will be responsible for:Managing the end‑to‑end night audit process, including reconciliation of daily revenue and preparation of reportsOverseeing the overnight operation of the hotel, ensuring operations run smoothlyActing as the primary escalation point for guest enquiries, concerns and emergency situationsEnsuring all guest accounts, reservations and billing are accurate and compliantMonitoring hotel occupancy and supporting revenue optimisation initiativesMaintaining strict adherence to cash handling, auditing and compliance proceduresEnsuring the safety and security of guests, staff and the property at all timesLeading, supporting and supervising the night team to deliver a high standard of serviceCommunicating effectively with all departments to ensure continuity between day and night operationsAssisting with general Front Office duties and stepping into operational roles as requiredThis role is ideal for someone who is proactive, detail‑oriented and enjoys working independently while leading a small team in a fast‑paced hotel environment.