Description We are offering a contract to hire employment opportunity for an Accounts Receivable Specialist in Austin, Texas, within the construction/contractor industry. In this role, you will be expected to manage and process customer payments, maintain accurate customer accounts, and ensure effective communication with all departments regarding account issues.Responsibilities: Ensure the accurate and efficient processing of customer credit applications. Maintain detailed records of customer credit and ensure they align with company standards. Handle the processing and application of final payments onto accounts through various methods including Credit Card, Cash, Check, and Funding Notifications. Conduct daily reviews of deposited items into the Customer Deposit account for transaction recording. Oversee the uploading of homeowner payment files to the online database daily. Monitor customer accounts on payment plans to ensure items are processed as needed. Address merchant disputes and issue customer reimbursements. Perform end of day settlement of all transactions, including check deposits. Conduct bi-weekly reviews of the Accounts Receivable aging report to ensure timely collection of jobs. Monitor and complete jobs in our CRM & ERP systems, this includes reviewing completion paperwork such as lead documents, warranty information, and contracts. Conduct end of month audits of customer accounts, and other assigned tasks as needed. Requirements Proficiency in Accounts Receivable (AR) and related systems Experience in managing customer accounts Strong communication skills for effective customer interaction Familiarity with customer contracts and their related processes Ability to provide excellent customer experience Proficiency in processing customer invoices Knowledge of online payment systems and processing Experience in payment processing and reconciliation Ability to post payments accurately Experience in receiving payments and maintaining accurate records Familiarity with the process of deposits and settlement statements Experience in B2B collections Ability to handle multiple tasks and meet deadlines Strong analytical and problem-solving skills Proficient in Microsoft Office Suite, particularly Excel Excellent organizational skills with attention to detail. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time