Administrative Assistant

SOHO Square Solutions
Plano, TX
01 Dec 2024

Vacancy expired!

Administrative Assistant

Service Rep undergo a comprehensive training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

Local to Plano, TX aria-hidden="true" aria-hidden="true"

Duties and Responsibilities: aria-hidden="true" • Knowledge of Claim systems: Workbench, Acclaim, iAM, SRO and Accutrac. aria-hidden="true" • Research incoming documents and deliver to appropriate party and/or route to appropriate benefit case aria-hidden="true" • Research and resolved checks that are returned to the office. aria-hidden="true" • Issue electronic benefit payments through the claim system aria-hidden="true" • Generate and send out correspondence to customers aria-hidden="true" • Scan and upload documents onto Workbench claim system aria-hidden="true" • Gather and research data to address customer inquiries aria-hidden="true" • Track, locate and deliver physical claim files to office personnel upon request aria-hidden="true" • Archive closed claims to offsite storage aria-hidden="true" • Run and distribute reports aria-hidden="true" • Issue check payments as requested and approved by management aria-hidden="true" • Escheat outstanding checks to the State, according to Escheat Check process. aria-hidden="true" • Share accountability for the results of respective team aria-hidden="true" • Organize and develop Excel logs, as needed, to facilitate workflows. Maintain existing inventory logs. Ensure data in logs is current and accurate. aria-hidden="true" • Open service tickets through Help Desk, as needed aria-hidden="true" • Support and backfill for co-workers, as needed aria-hidden="true" • Work with a sense of urgency and complete assignments within requested time frames aria-hidden="true" • Demonstrate reliability by delivering on all job performance expectations aria-hidden="true" • Demonstrate behavior that is consistent with corporate compliance policies: Privacy, Ethics, and Protection of Information aria-hidden="true" • Develop an understanding of our customers’ and business partners’ administrative service needs and demonstrate it by consistently interacting with them in a positive manner aria-hidden="true" • Assist other departments with work, as needed aria-hidden="true" • Actively contribute to the team’s service and quality objectives aria-hidden="true" • Maintain regular communication with peers, cross-departmental business partners, and managers regarding compliance and work related issues aria-hidden="true" • Take accountability for actions and communication in relation to job performance. aria-hidden="true" aria-hidden="true"

Skill Requirements & Qualifications; aria-hidden="true" • High School education with previous office/business experience (Minimum Requirement). aria-hidden="true" • Strong organizational skills (Required) aria-hidden="true" • Self-starter who seeks challenges (Required) aria-hidden="true" • Customer service initiative (Required) aria-hidden="true" • Ability to work in a fast-pace environment (Required) aria-hidden="true" • Strong interpersonal skills (Required) aria-hidden="true" • Individual contributor, as well as, a team player (Required) aria-hidden="true" • Possess a high level of attention to detail (Required) aria-hidden="true" • Working knowledge of windows based application: Excel, Microsoft, AccessPlease share your updated resume to this mail
  • ID: #23689985
  • State: Texas Plano 75023 Plano USA
  • City: Plano
  • Salary: $10 - $15
  • Job type: Contract
  • Showed: 2021-12-01
  • Deadline: 2022-01-29
  • Category: Et cetera