AI Records Representative

13 Jan 2025

Vacancy expired!

Immediate opportunity for an Al Records Representative. Work with a company where you can learn, grow, and thrive.

American Income Life has a great opportunity for Al Records Representative to join their team supporting our corporate office in Waco, TX.

We offer a competitive salary and a robust benefits package, including 401(k) match, medical, dental, and vision health plans, short and long-term disability, paid time off, tuition reimbursement, and other career development opportunities.

Job Summary

Direct contact with applicants, agents, beneficiaries, third party vendors, other TMK companies and/or co-workers, handling outstanding requirements and customer service through phone and e-mail, and to respond to inquiries and complaints in a timely and courteous manner.

Job Duties:

Responsible for entering and requesting data using required codes and formats. Duties include handling correspondence received by mail or e-mail as appropriate including requesting files and distributing to proper departments. Correspond with applicants, agents, beneficiaries, third party vendors, other TMK companies and/or co-workers using the department specific system. Answer and place calls to and from agents, medical vendors, etc. as required. Perform various accounting functions and how they interrelate within the department. Requires extensive telephone contact. Other duties as required by the department.

Required Skills:

Knowledge, Skills & Abilities:

  • Minimum typing requirement of 30 wpm.
  • Ability to operate standard office equipment as well as various software packages required by the department.
  • Ability to understand and apply a variety of oral and written instructions.
  • Proficiency in effectively communicating both in writing and verbally with proper grammar, word usage, punctuation, etc.
  • Reliable and predictable attendance of your assigned shift
  • Ability to work Full-Time and/or part-time based on the specific position for which you are applying

Required Experience:

Education and Experience:

  • Must have a High School diploma or equivalent thereof.
  • Experience in a similar role preferred.
  • Insurance experience a plus.

  • ID: #48528006
  • State: Texas Waco 76798 Waco USA
  • City: Waco
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-01-13
  • Deadline: 2023-03-13
  • Category: Et cetera