Vacancy expired!
Hello,This is Nikhil from Epic Systems. Position: Application Support AnalystLocation: Houston, TX - Onsite
Description: Individual will have responsibility for providing application support for a variety of vended applications and associated interfaces for our global Finance & Corporate Planning & Development capability team. Analyst will support A&OI and HSE applications. Will require some development. Experience with McLaren, PCMS, Stature, Opralog, Informatica or Smart Procedures is requested, but not required. Development experience with one of the following required: .NET, CRM/XRM or Nintex/SharePoint. Familiarity with either Oracle or Teradata is also required. Responsibilities: • Provide day-to-day operational support for a variety of applications including handling break/fix tickets, analyzing data/system issues and logging issues with vendor support if needed • Keep ServiceNow application service records and knowledge article up to date and perform quarterly software asset data update/certification • Perform monthly required app support activities for our tax applications • Manage and complete risk assessment for supported applications based on COP standards and security policy • Collaborate with other internal and external IT experts when needed • Complete required system upgrades and patching for supported applications • Provide system integration testing when needed • Create training material when needed and maintain application support documentation Basic/Required Qualification: • Bachelor’s Degree in System Administration, MIS, Computer Science, or other related fields. • 5+ years of hands on application support experience • Technical background including proficiency with SQL script and Oracle/SQL databases Preferred Qualifications: • Demonstrate success in supporting complex technical solutions • Experience with system interface support • Customer-focused and able to effectively communicate with a variety of groups • Experience with financial applications Thanks & Regards, Nikhil NomulaO: