Associate Business System Analyst

Paladin Consulting, Inc.
Irving, TX
15 Feb 2025

Vacancy expired!

Job Title: Associate Business System Analyst

Work Location: Irving, TX

Education/Experience Required: 4+ years related work experience; Related Bachelor's degree or additional related equivalent work experience

Job Description: The Associate Business System Analyst brings fresh thinking and is willing to challenge the status quo and create a best in class experience for our customers. They will work closely with Product Managers and/or Sr Product Managers on large complex products responsible for driving portions of a large product initiative. The Associate will be lead: Ideation, Discovery, and Scoping Processes, Product Backlog and SCRUM Rituals. In addition, this role demonstrates, in a compelling fashion, ROI/cost-benefit rationale for the experience roadmap. The Associate applies knowledge of product management and general knowledge of customer experience disciplines, the health insurance industry, and lean process thinking to participate in initiatives that span multiple functional areas and represent significant investment spend. On occasion the Associate PM may be asked to lead his/her own squad.

Responsibilities:
  • The essential functions listed represent the major duties of this role, additional duties may be assigned.
  • Partner closely with executive sponsor(s), business lead, segment leadership, and IT partners through key initiatives; serve as thought partner to solving business problems
  • Responsible for gathering and synthesizing user feedback to translate into requirements for improvements, features and opportunities.
  • Writes user stories that articulate work to be done by Development Team in support of solutions and production support.
  • Develop business plans for product features/functions and/or action plans including identification and establishment of objectives and establishment of parameters, budgets, deliverables, and deadlines.
  • Provide regular updates to leadership on accomplishments of key milestones, as well as any risks or concerns.
  • Maintain a prioritized backlog that aligns with available development capacity and maps to an overall solution roadmap.
  • Work closely with product SCRUM Masters to drive product ceremonies

Skills & Qualifications:
  • 1+ Years professional experience required. Related Bachelor's degree or additional related equivalent work experience
  • Strong understanding of Agile Operating model
  • Strong Understanding of customer experience design principles and priorities around the customer journey: capturing voice of customer, drawing out customer insights, analyzing customer data, designing solutions, etc.
  • Leadership skills to bring stakeholders together; consensus builder and thought leader.
  • Must have a basic understanding of business principles, Understanding of projects with technology components (e.g., implementation lifecycle: requirements gathering, design, testing, etc.)
  • Must have experience within Accounting & Finance systems, calculations, ability to analyze financial system data

Additional Preferred Qualifications:
  • Experience applying Customer Experience disciplines.
  • Demonstrated success as part ofa matrixed team.
  • Hands-on experience is with proven track record of delivering business projects with technology components.
  • Strong communication skills and the ability to communicate appropriately at all levels of the organization.

For more information or to view other opportunities, visit us at ;/em> Paladin Consulting is an EEOC employer.
  • ID: #49230683
  • State: Texas Irving 75014 Irving USA
  • City: Irving
  • Salary: $60,000 - $80,000
  • Job type: Permanent
  • Showed: 2023-02-15
  • Deadline: 2023-04-08
  • Category: Art/media/design