Associate Patient Care Coordinator

Careers with USMD. If you’re idea of a great day at work involves putting great new ideas to work, we should talk. Throughout the greater Dallas area, we’ve built an evolving, integrated health care model that brings primary care and specialist providers together to work in new and better ways. A thriving part of OptumCare and the UnitedHealth Group family of companies, our multi - specialty group of hospitals, clinics and providers features more than 250 physicians and associate practitioners. We provide health care services to patients in more than 20 different specialties at our two hospitals, four cancer treatment centers and nearly 50 physician clinics. Join us and start doing your life’s best work.(sm)The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. They work cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. They support the teams in meeting financial, clinical, and service goals.Hours : Monday – Friday, 8 AM – 5 PM CSTLocation: USMD Weatherford - 1713 Martin Dr., Weatherford, TX, 76086Primary Responsibilities:

Greet patients as they arrive and manages wait time

Assist patient with intake processes including copying required documents

Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents

Collect co-payments, co-insurance and deductibles and issues receipts

Manage cashier box and daily deposits according to company policies

Process walk-in patients and visitors

Answer phones and schedule appointments

Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed

Manage medical records (maintains, files / scans, prepares for schedule)

Ensure all correspondence is scanned and / or filed in a timely manner

Process requests for medical records release and maintains appropriate logs

Establish and maintain effective working relationships with patients, employees, and the public

Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma/GED (or higher) OR 2+ years of customer service experience

1+ years of customer service experience in service-related industries

Basic level of computer proficiency (including Microsoft Outlook, Teams)

Preferred Qualifications:

1+ years of related healthcare experience, including scheduling, and verification of eligibility and benefits

Ability to multi-task

Experience working with an electronic health records

Knowledge of medical terminology

Office Administrative / Receptionist / Clerical experience in a medical environment

Excellent communication skills and phone etiquette

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #Red