Back Office Supervisor – Internal Medicine Fast-paced, high-volume Internal Medicine clinic looking for a top skilled Back Office Supervisor. Work location: 801 West Cannon Fort Worth TX 76104 Work hours: Full Time, 40 hours weekly, Monday – Thursday 7:15am – 4:45pm and Friday 7:00am – 1:00pm Internal Medicine Department highlights: Growing practice with growth and development opportunities Busy practice Here’s What You Need High School Diploma or equivalent (required) Associate's degree business or healthcare related field (preferred) OrOther Accredited school of practical nursing program LVN Req OrOther Accredited Certified Medical Assistant program CMA Req 1 year of medical practice management or relevant clinic leadership experience (required) and 4 years of Medical Assistant or LVN experience (required) CMA - Certified Medical Assistant (required) or LVN - Licensed Vocational Nurse (required) ACLS or BCLS (preferred) Other additional specialty certifications, if applicable (required upon hire) What You Will Do Supervises the workflow and workload of the team to ensure efficiency. Maintains staff schedules and adjusts schedules according to the volume needs of the department. Ensures that staff is current in competencies, assessments, licensure, certifications and other annual training. Monitors staff’s time and attendance consistent with THR policies. Assists Practice Manager with employee performance initiatives to include check ins. Provides input on employee discipline, coaching and improvement plans with the manager. Works with employees to correct deficiencies in performance or tasks. Handles employee complaints and grievances in collaboration with Practice Manager. Assists Practice Manager with coordination of scheduling of clinical operations to ensure proper coverage of patient appointments and out-of-office calls. Ensures work environment complies with regulatory, licensure, compliance and accreditation requirements by monitoring the work setting on an ongoing basis to identify deficiencies, risk, and opportunities for improvement. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org . #LI-KA1Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Full-time